Ayat, wearing glasses and a headscarf smiles while resting her head and arms on a stack of books about design and user experience, in a room with bookshelves and a plant in the background.

Hi, I’m Ayat.

I design intentionally, creating thoughtful and inclusive experiences grounded in research.

I’m a UX designer and researcher with a Master’s in User Experience Design and a background in linguistics. I focus on accessibility, service-oriented UX, and translating research into clear product decisions, especially in contexts where usability, trust, and human dignity matter.

Nice to meet you!

Featured Projects

When I design, I start with people. When I share my work, I focus on the human needs, voices, and experiences that shaped each outcome, not just the final screens.

Accessibility Audit | E-Commerce | Inclusive Design

Uncovering Silent Barriers at Erewhon

An accessibility audit to dismantle digital exclusion, resolving friction to create an inclusive experience

Product Strategy | Emotional Design | Experience Design

Washington Post: Cultivating Gen Z Loyalty

Turning childhood memories into lifelong relationships, leaning on human connection and away from paywalls

Service Design | Brand Identity | Inclusive Interaction

CRISP

A grocery service designed, across physical and digital touchpoints, with respect, agency, and calm at its core.

Usability Testing Projects

Focused usability studies that exhibit rigor, discipline, and agility

  • A woman unboxing a new pair of shoes and looking excited

    Zappos

    What? The intuitiveness of the site’s design.

    Why? To find out how well the interface supports the findability of content related to common tasks, including browsing, adding to cart, and checking return policy.

    How? By using a combination of first click, clickstream, time on task, and task success.

  • A woman reading the news on her phone

    SmartNews App

    What? The learnability of the app.

    Why? To see how first-time users navigate the app and perform basic tasks, like creating an account and customizing their feed.

    How? By using a combination of click rate and observational data.

  • A designer working on a paper prototype on a wall board

    GAP A/B Testing Plan

    What? The current return CTA on the GAP website.

    Why? To find out if changing the design and/or wording of the CTA would expedite the return task flow.

    How? By calculating the time on task before a user clicks the CTA.